A highly experienced transformation and change leader with a proven record of delivering complex, multi-stream programs across sectors including financial services, logistics, health, higher education, and property. Recognised for pragmatic delivery, stakeholder influence, and a people-first approach to embedding change. 

Summary Profile 

A strategic yet hands-on consultant who blends commercial acumen with strong engagement and communication skills. Known for simplifying complex initiatives and building trusted relationships across executive, operational, and frontline stakeholder groups. Demonstrates particular strength in driving cultural alignment, managing transition risk, and ensuring sustained adoption of new ways of working. 

Core Capabilities 

• Enterprise transformation and change leadership 

• Stakeholder engagement and communication strategy 

• Organisational design and workforce transition 

• Program delivery and governance 

• Business process and systems optimisation 

• Human-centred design and enablement approaches 

Career Highlights 

• Led major organisational transitions within large-scale property and workplace transformation programs, overseeing recruitment, onboarding, and capability uplift of national teams and offshore functions. 

• Directed enterprise-wide Salesforce and CRM simplification programs impacting thousands of users, integrating digital and behavioural change to drive improved customer experience and operational efficiency. 

• Delivered change leadership for cybersecurity, mental health, and education initiatives, ensuring alignment to strategy, regulatory compliance, and human-centred adoption. 

• Partnered with senior leadership to deliver restructuring programs in both public and private sectors, balancing regulatory, union, and people impacts to achieve sustainable operating models. 

• Championed innovative engagement practices and cross-functional collaboration tools to enable “new ways of working” and agile practices across centres of excellence. 

• Achieved measurable business outcomes, including multimillion-dollar performance improvements, consistent process adoption across global sites, and enhanced customer and colleague experience. 

Experience Overview 

• Senior transformation and change roles across major Australian enterprises in banking, logistics, health, higher education, and media. 

• Extensive background in business analysis, stakeholder engagement, program delivery, and transformation office leadership. 

• Founder and principal consultant of an independent advisory firm delivering bespoke transformation support and leadership coaching to clients across diverse industries.